IT Governance Webinars by Xinify University

Upcoming Webinars | Recorded Webinars

It's time to report to Xinify University's virtual lecture hall. Based on current demand and the importance of timely topics, we develop live Webinars hosted by industry specialists, subject matter experts, or keynote speakers from Xinify's blue chip client and partner base. Our instructors have created an interactive forum for participants to learn how a Project Portfolio Management, IT Service Management, or Enterprise Application Integration solution can help achieve key business objectives. We leave plenty of time for interaction questions & answers on each call. You leave with news you can use.

Recorded Webinars

November 6, 2008 - 11AM PDT, 2PM EDT

Project and Portfolio Management (PPM) and IT Service Management (ITSM) Integration: Enhancing IT Governance and ITIL Compliance

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

Organizations today are implementing IT Governance in order to optimize demand management. Planned strategic initiatives account for 40% of actual IT demand. The other 60% comes from unplanned work such as incidents (break fixes or service requests), change requests, and problem management...

October 30, 2008 - 11AM PDT, 2PM EDT

Plug In to the Hidden Riches of Your Clarity System: The Xinify CA Clarity Content Pack

Kristi Grace - Near Shore/Off Shore, Project Manager

Are you in control of the dynamic information captured by CA Clarity? Do you have access to the wealth of its hidden content? Can you quickly and easily provide stakeholders the latest information on IT project statuses, budgets, and resource allocation...

October 23, 2008 - 11AM PDT, 2PM EDT

Clear IT Up with CA Clarity Financial Management

Cherie Fowler - Sr. Functional Consultant, Xinify Technologies

How is your IT department holding up in today's economic environment? Wish you had better visibility into IT department spending, not to mention better control...

October 17, 2008 - 11AM PDT, 2PM EDT

Business Process Integration: Enabling Clarity to Manage the Enterprise

Vinodh Ravi - Director EAI Practice

Every IT Manager knows the importance of timely and accurate information in making proactive, responsive decisions that will ensure success across a portfolio of projects. Up until now, it's been a significant challenge to gather data from all disparate sources within the organization and deliver it to the right people at the right time...

October 16, 2008 - 11AM PDT, 2PM EDT

Using Views in Open Workbench

Open Workbench is a strong tool for project scheduling and management. It supports the underlying ideals of project management while presenting information in a way that is intuitive and easy to learn. However, creating the right views is not always that simple...

September 26, 2008 - 11AM PDT, 2PM EDT

Demand Management: Effectively Managing Your IT Department's "Wall of Work"

Blake Howitt - General Manager - Eastern Region, North America

Demand Management is on the mind of every PMO and Resource Manager across all industries and verticals and the big question you may ask yourself is:"How can I better manage the pipeline?" What is demand?...

September 18, 2008 - 11AM PDT, 2PM EDT

Plug In to the Hidden Riches of Your Clarity System: the Xinify CA Clarity Content Pack

Kristi Grace - Near Shore/Off Shore, Project Manager

Are you in control of the dynamic information captured by CA Clarity? Do you have access to the wealth of its hidden content? Can you quickly and easily provide stakeholders the latest information on IT project statuses, budgets, and resource allocation...

September 9, 2008 - 11AM PDT, 2PM EDT

Advanced Open Workbench: Dependencies & Loading Patterns

Bob Bordenave - Sr. Functional Consultant

Xinify Technologies educational webinars are very well known among the Open Workbench community. You have most likely attended one of our previous online sessions. As you are becoming more experienced with this powerful tool and your PMO processes are maturing, do you feel that you are ready for THE NEXT STEP?

August 27, 2008 - 11AM PDT, 2PM EDT

Auto Schedule in Open Workbench

Leo McCarney - Functional Consultant

Save time and project planning hassles by using Auto Schedule in Open Workbench - a webinar brought to you by Xinify University...

August 7, 2008 - 11AM PDT, 2PM EDT

End-to-End IT Governance with Xinify Integration Adapters

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

Organizations today are implementing IT Governance in order to optimize demand management. Planned strategic initiatives account for 40% of actual IT demand. The other 60% comes from unplanned work such as incidents (break fixes or service requests), change requests, and problem management...

July 31, 2008 - 11AM PDT, 2PM EDT

Plug In to the Hidden Riches of Your Clarity System: the Xinify CA Clarity Content Pack

Kristi Grace - Near Shore/Off Shore, Project Manager

Are you in control of the dynamic information captured by CA Clarity? Do you have access to the wealth of its hidden content? Can you quickly and easily provide stakeholders the latest information on IT project statuses, budgets, and resource allocation...

July 24, 2008 - 11AM PDT, 2PM EDT

Using Views in Open Workbench

Bob Bordenave - Sr. Functional Consultant

Open Workbench is a strong tool for project scheduling and management. It supports the underlying ideals of project management while presenting information in a way that is intuitive and easy to learn. However, creating the right views is not always that simple...

July 17, 2008 - 11AM PDT, 2PM EDT

Wanting a One-Stop, One-License, Complete Service Desk Solution? Meet CA Service Desk Manager

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

Is your current Service Desk solution lacking: Knowledge management, Customer Service satisfaction surveys, Remote access to end-user computers, Customer self-service options, Mobile device enablement, Change Impact Analysis, Audit trail for compliance requirement...

July 10, 2008 - 11AM PDT, 2PM EDT

Learn How to Say "No" and Manage Resources Effectively - Xinify's Resource Management Maturity Model

Pete Foley - Engagement Manager

Today's economy requires companies establish effective policies and procedures to better manage their resources. An integral part of an evolved policy includes, saying "no" to some requests. In doing so, a company achieves strategic business objectives, sees great improvements in program management, and benefits the entire organization...

June 26, 2008 - 11AM PDT, 2PM EDT

Open Workbench for Advanced Users

Bob Bordenave - Sr. Functional Consultant

Xinify Technologies educational webinars are very well known among the Open Workbench community. You have most likely attended one of our previous online sessions. As you are becoming more experienced with this powerful tool and your PMO processes are maturing, do you feel that you are ready for THE NEXT STEP...

June 12, 2008 - 11AM PDT, 2PM EDT

Change Management Tied with CMDB: a Key to Improving IT Process Efficiency

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

Today's IT departments are under constant pressure to adopt new ideas, technologies, processes, and have to quickly adjust under these changing conditions. At the same time, companies struggle to endorse technological or regulatory changes with the pressure to lower cost, increase service levels and minimize resources. To accomplish these changes, organizations must leverage automation and industry best practices. Companies are adopting frameworks, such as the IT Infrastructure Library (ITIL). The ITIL framework documents two processes Configuration Management and Change Management that are directly linked to one another...

June 5, 2008 - 11AM PDT, 2PM EDT

CA Clarity Financial Management - FAME

Noland Eidsmoe - Sr. Vice President, Client Services - North America

Is FAME (Financial and Management Excellence) in your future? If so, REGISTER NOW... and mark your calendar! In five weeks, that's JUST 5 SHORT WEEKS, you can obtain FULL Project Management, FULL Budgeting and Forecasting, FULL Portfolio Management, and FULL Cost of Services Consumed....

May 29, 2008 - 11AM PDT, 2PM EDT

How Can A Service Management Application Enhance/Support Your ITIL Processes?

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

The ITIL standards are fast becoming one of the many best practice guidelines for organizations throughout the world. Unfortunately, it is not an easy or fast initiative to implement....

May 20, 2008 - 11AM PDT, 2PM EDT

Business Process Integration with Xinify Clarity Integration Adaptors: Enabling Clarity to Manage the Enterprise

Vinodh Ravi - Director EAI Practice

Every IT Manager knows the importance of timely and accurate information in making proactive, responsive decisions that will ensure success across a portfolio of projects. Up until now, it's been a significant challenge to gather data from all disparate sources within the organization and deliver it to the right people at the right time...

May 15, 2008 - 11AM PDT, 2PM EDT

Reduce Total Cost of Ownership and Increase Business Value of Clarity Application through Application Mgt. Outsourcing

Bob Schwartz - Vice President of Sales

Looking for ways to increase the business value of your IT organization through improved PPM effectiveness, enterprise PMO service levels and support? Would you be interested in achieving all of the above, while reducing the total cost of Clarity ownership?...

May 8, 2008 - 11AM PDT, 2PM EDT

Implementing ITIL Best Practices: How to develop Operational and Product Categorizations

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

The Implementation of ITIL Best Practices requires a company to define its ITIL processes. These processes and activities are often enabled and tracked by ITSM applications using an Operational (People Processes) and Product categorization matrix. This makes the compilation of Operational and Product Categorizations probably the most important data elements in tracking the efficiency and impact of the ITIL processes. Yet, the political and cultural silos in a company often make this the most difficult aspect of any ITSM application implementation....

May 1, 2008 - 11AM PDT, 2PM EDT

Demand Management : Effectively Managing Your IT Department's "Wall of Work"

Blake Howitt - General Manager - Eastern Region, North America

Demand Management is on the mind of every PMO and Resource Manager across all industries and verticals and the big question you may ask yourself is...

April 24, 2008 - 11AM PDT, 2PM EDT

No More Failed Projects: Xinify Technologies PM Assessment Program

Sue Anderson - Engagement Manager

Ever experienced a situation where metrics are in place and your project status is green, yet AGAIN, you have to explain why the project is not on track, deliverables are late, and the budget has been exceeded? You are not alone! The latest statistics from the Gartner group states that 30% of IT Projects have failed to reach a successful conclusion and over 50% of the projects exceeds budget....

April 17, 2008 - 11AM PDT, 2PM EDT

Improve Your Projects With Better Understanding Of Your Scheduling Tool

Rich Guard - Program Director - Project Management Practice

Microsoft Project is one of the basic tools used by PMs. It provides the proper blend of usability, power, and flexibility allowing projects to be managed effectively and efficiently. The quality of information within Microsoft Project can affect many decisions made by company executives. Few project managers are equipped with the knowledge and experience to properly implement MSP in a complex enterprise environment where it is integrated with tools such as Clarity. This knowledge gap can be mitigated with the proper training and mentoring of project managers, in building and maintaining project plans....

April 9, 2008 - 11AM PDT, 2PM EDT

Auto Schedule in Open Workbench

Leo McCarney - Functional Consultant

Save time and project planning hassle by using Auto Schedule in Open Workbench – a webinar brought to you by Xinify University...

March 27, 2008 - 11AM PDT, 2PM EDT

Xinify Clarity Content Pack: Unlocking the Value of CA Clarity

Kristi Grace - Near Shore/Off Shore, Project Manager

Take control of the dynamic information captured within your CA Clarity system and gain access to a wealth of hidden content. This content will help you to make informed decisions, manage your resources more effectively and keep your projects on track....

March 20, 2008 - 11AM PDT, 2PM EDT

CA Clarity Financial Management - FAME

John Fechenbach - Vice President, Global Clarity Financials Practice

Is FAME (Financial and Management Excellence) in your future? If so, REGISTER NOW... and mark your calendar! In five weeks, that's JUST 5 SHORT WEEKS, you can obtain FULL Project Management, FULL Budgeting and Forecasting, FULL Portfolio Management, and FULL Cost of Services Consumed....

March 6, 2008 - 11AM PDT, 2PM EDT

Weekly Maintenance using Open Workbench

Konda Pulley - Senior Clarity Consultant

Is the delivery of accurate information in a timely manner an issue for your organization? How many people rely on this information when it comes to decision making? Whether in a department, division, or company-wide, we all require exact information at any given time. Quality information demands plans are updated weekly, thus applying consistency and reducing risk in a standard manner...

February 26, 2008 - 11AM PDT, 2PM EDT

Worldwide Best Practices for IT Service Catalog Implementations - Conceptual to Practical

John C. Logan - Senior Architect, CA Worldwide Practice for Service Catalog Solutions

Xinify's partnership with CA means we can bring you expert instruction with this webinar that will show you how you can better meet the standards of ISO/IEC 20000, a worldwide standard of IT Service Management requirements for organizations to deliver quality services to its customers...

February 21, 2008 - 11AM PDT, 2PM EDT

BMC Remedy Atrium CMDB: Common Information Model (CIM) Basic Concepts

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

With the recent enhanced focus on customers in planning and delivering of information services, ITSM has become highly essential. Most IT managers focus on ITIL for implementing IT Service management. During this process, information models are occasionally overlooked. This results in uncertainties, unmet expectations and problems in executing ITIL implementations....

February 7, 2008 - 11AM PDT, 2PM EDT

Learn How to Say "No" and Manage Resources Effectively - Xinify's Resource Management Maturity Model

Pete Foley - Engagement Manager

Today's economy requires companies to establish effective policies and procedures to better manage their resources. An integral part of an evolved policy includes, saying "no" to some requests. In doing so, a company achieves strategic business objectives, sees great improvements in program management, and benefits the entire organization...

January 29, 2008 - 11AM PDT, 2PM EDT

Auto Schedule in Open Workbench

Leo McCarney - Functional Consultant

Save time and project planning hassle by using Auto Schedule in Open Workbench - a webinar brought to you by Xinify University...

January 24, 2008 - 11AM PDT, 2PM EDT

Clarity 8 - Reaching New Horizons

Gene Parker - Training Solutions Consultant

Whether you are ready to implement or just thinking about upgrading to the latest CA Clarity 8 release, you simply can not miss this webinar!...

January 17, 2008 - 11AM PDT, 2PM EDT

Add Intelligence to Event Notification - Resolve Issues Faster with Fewer Errors

Desi DosSantos - VP Product Management

Critical event resolution is an error-prone, labor-intensive process. And finding the right technician to assist in the resolution process can be complicated by inaccuracies in user data and poorly-defined escalation processes...

December 18, 2007 - 11AM PDT, 2PM EDT

CA Clarity Financial Management - FAME

John Fechenbach - Vice President, Global Clarity Financials Practice

Is FAME (Financial and Management Excellence) in your future? If so, REGISTER NOW... and mark your calendar! In five weeks, that's JUST 5 SHORT WEEKS, you can obtain FULL Project Management, FULL Budgeting and Forecasting, FULL Portfolio Management, and FULL Cost of Services Consumed....

December 11, 2007 - 11AM PDT, 2PM EDT

Learn How to Optimize Service Desk Operations

Rajeev Shrivastava - Senior Director, Product Marketing, SupportSoft

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

Why are most systems designed to increase help desk problem resolution unsuccessful? One potential cause is a lack of accurate diagnostic data, data that technicians must gather before they can begin to resolve the issue. And sometimes that data is collected multiple times by different analysts as a ticket is escalated, costing additional resolution time and labor...

December 6, 2007 - 11AM PDT, 2PM EDT

Using Views in Open Workbench

Rick Inmon - Practice Director, Project Portfolio Management

Open Workbench is a strong tool for project scheduling and management. It supports the underlying ideals of project management, while presenting information in a way that is intuitive and easy to learn. However, creating right views is not always that simple...

November 29, 2007 - 11AM PDT, 2PM EDT

Demand Management: Effectively Managing Your IT Department's "Wall of Work"

Blake Howitt - General Manager - Eastern Region, North America

Demand Management is on the mind of every PMO and Resource Manager across all industries and verticals and the big question you may ask yourself is: "How can I better manage the pipeline?" What is demand? Demand may consist of ideas or opportunities, base maintenance activities, approved projects and unapproved projects, etc....

November 15, 2007 - 11AM PDT, 2PM EDT

Clarity 8 - Reaching New Horizons

Bud Campbell - Sr. Vice President, Client Services and Business Development - EMEA, Latin America, and Asia Pacific

Whether you are ready to implement or just thinking about upgrading to the latest CA Clarity 8 release, you simply can not miss this free webinar!...

October 25, 2007 - 11AM PDT, 2PM EDT

Xinify Clarity Content Pack 2.0: Unlocking the Value of CA Clarity

Kristi Grace - Near Shore/Off Shore, Project Manager

Take control of the dynamic information captured within your CA Clarity system - and gain access to a wealth of hidden content. This content will help you to make informed decisions, manage your resources more effectively, and keep your projects on track....

October 23, 2007 - 11AM PDT, 2PM EDT

Auto Schedule in Open Workbench

Leo McCarney - Functional Consultant

Save time and project planning hassle by using Auto Schedule in Open Workbench - a webinar brought to you by Xinify University...

October 11, 2007 - 11AM PDT, 2PM EDT

How Can A Service Management Application Enhance/Support Your ITIL Processes?

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

The ITIL standards are fast becoming one of the many best practice guidelines for organizations throughout the world. Unfortunately, it is not an easy or fast initiative to implement....

October 10, 2007 - 11AM PDT, 2PM EDT

Enabling ITG 360 through Integration Adapters

John Fechenbach - Vice President, Global Clarity Financials Practice

How do you meet the challenges of managing your CA Clarity application in a rapidly changing business environment, involving people and systems across multiple divisions, inside a company as well as outside of it? How do you face the even bigger challenge of integrating your application within the diverse variety of other industry-leading solutions...

October 4, 2007 - 11AM PDT, 2PM EDT

Using Clarity with MSP - Standards and Best Practices

Rich Guard - Program Director - Project Management Practice

In an enterprise environment, using a scheduling tool such as Microsoft Project is significantly more complex than in a stand-alone environment. Few project managers are equipped with the knowledge and experience to properly use MSP, where it is integrated with an enterprise class tool such as Clarity. This knowledge gap is mitigated with proper expert training and mentoring of the project managers, in the building and maintaining of project plans....

September 27, 2007 - 11AM PDT, 2PM EDT

Demand Management: Effectively Managing Your IT Department's "Wall of Work"

Blake Howitt - General Manager - Eastern Region, North America

Demand Management is on the mind of every PMO and Resource Manager across all industries and verticals and the big question you may ask yourself is: "How can I better manage the pipeline?" What is demand? Demand may consist of ideas or opportunities, base maintenance activities, approved projects and unapproved projects, etc....

September 20, 2007 - 11AM PDT, 2PM EDT

Using Views in Open Workbench

Rick Inmon - Practice Director, Project Portfolio Management

Open Workbench is a strong tool for project scheduling and management. It supports the underlying ideals of project management, while presenting information in a way that is intuitive and easy to learn. However, creating right views is not always that simple...

September 13, 2007 - 11AM PDT, 2PM EDT

Clarity 8 - Reaching New Horizons

Bud Campbell - Sr. Vice President, Client Services and Business Development - EMEA, Latin America, and Asia Pacific

Whether you are ready to implement or just thinking about upgrading to the latest CA Clarity 8 release, you simply can not miss this free webinar!...

September 6, 2007 - 11AM PDT, 2PM EDT

Experience Mobile Remedy today

Joe Pearl - Sr. Systems Consultant, Frontline Solutions, Sybase iAnywhere

John Neels - Director ITSM (Remedy/CA ServiceDesk) Practice

Go mobile and get the benefits of wireless workflow by quickly jumping on IT issues, assigning tasks, viewing real-time data, and communicating status to your customers and personnel, from wherever you might be. Using innovative technologies from Sybase and BMC, Xinify will show you how to implement mobile solutions in no time...

July 10, 2007 - 11AM PDT, 2PM EDT

CA Clarity Financial Management - FAME

John Fechenbach - Vice President, Global Clarity Financials Practice

Is FAME (Financial and Management Excellence) in your future? If so, REGISTER NOW... and mark your calendar! In five weeks, that's JUST 5 SHORT WEEKS, you can obtain FULL Project Management, FULL Budgeting and Forecasting, FULL Portfolio Management, and FULL Cost of Services Consumed....

June 26, 2007 - 11AM PDT, 2PM EDT

Got mobile? Improve SLAs With The Ability To Update Tickets in Real-time From A Mobile Device

Adam Pederson - IT Service Management Practice Director, Xinify Technologies

Sean McCleary - Product Manager, Sybase Information Anywhere Suite, Sybase

Your customers like to know issue status in real-time; IT and service personnel like to work with real-time data; and managers like the ability to use real-time information to make informed decisions. By having BMC Remedy enabled on mobile devices, you open the possibilities for improved response time, escalation response time, resolution time and better communication and services levels for your valued customers....

May 31, 2007 - 11AM PDT, 2PM EDT

Enabling ITG 360 through Integration Adapters

John Fechenbach - Vice President, Global Clarity Financials Practice

How do you meet the challenges of managing your CA Clarity application in a rapidly changing business environment, involving people and systems across multiple divisions, inside a company as well as outside of it? How do you face the even bigger challenge of integrating your application within the diverse variety of other industry-leading solutions...